NinjaPear Subscription
$0 Live Chat Forever. Subscribe for AI+Enterprise Features.
The single platform of Enterprise-grade tools for customer communication.
Usage-based billing. We do not charge by seats.
Get access to
EmailCadence
AI-personalized Automated Email Follow-ups (Gmail)
NinjaPear
Live Chat + Trained Reps
MangoZap
Shared Inbox Collaboration (Gmail)
| Plan | Price (Annually) | Credits/mo |
|---|---|---|
| Free | $0 / mo | 1,000 |
| Starter | $49 / mo | 4,000 + 800 (+20%) |
| Growth (Popular) | $299 / mo | 37,000 + 7,400 (+20%) |
| Business | $899 / mo | 100,000 + 20,000 (+20%) |
| Enterprise | $1899 / mo | 360,000 + 72,000 (+20%) |
Credits expire every billing period. 1 credit = 1 support message response.
| Price | Credits | Validity |
|---|---|---|
| $100 | 2,500 | 18 months |
| $500 | 16,000 | 18 months |
| $1000 | 40,000 | 18 months |
Purchase credits upfront. Credits are valid for 18 months. 1 credit = 1 support message response.
Frequently Asked Questions
One credit equals one support message response delivered by NinjaPear's trained reps (human or AI). For example, if a user sends 3 messages and our rep responds 3 times, that counts as 3 credits used.
For subscription plans (Starter, Growth, Business, Enterprise), credits expire at the end of each billing period (monthly or annually). For Pay As You Go plans, purchased credits are valid for 18 months from the date of purchase.
We understand usage can fluctuate. We offer overage credits at a competitive rate if you exceed your plan's monthly allowance. You can also upgrade your plan at any time or purchase Pay As You Go credits for temporary needs.
No! We believe in usage-based pricing, not seat-based pricing. Invite your entire team to collaborate without worrying about extra per-agent costs. You only pay based on the number of support message credits used.
Yes, you can switch plans. If you move from a subscription to Pay As You Go, any remaining subscription credits for the current period will be forfeited. Pay As You Go credits remain valid for their 18-month duration regardless of your subscription status.